Call: 0121 445 1704
8:00am – 6:30pm, Monday to Friday
Email: barntgreen.surgery@nhs.net

Prescriptions

Ordering a repeat prescription:

The easiest, safest and quickest way to order your repeat prescription is via the NHS APP and we would encourage you to sign up if you are not already using it. The APP can be accessed via computer, smartphone or tablet and users can request repeat prescriptions from anywhere in the UK – 24 hours a day, seven days week through the NHS APP. You can also check what medication you should be taking and when.
Patients can order repeat prescriptions by any of the following methods:
Online – Please use the NHS APP. There is lots of information available to help you set up and use the NHS APP including a step by step video guide and a getting started guide. More information can also be found on our NHS APP page on this website.
In Person – please hand in the right side counterfoil of your prescription to reception or place in the letterbox at the surgery. Please ensure you write on the pharmacy you wish you medication to be sent to.
By Post – please post your request to the practice and please ensure you write on the pharmacy you wish you medication to be sent to.
For our most vulnerable patients who feel they are unable to order a prescription using one of the methods above please contact reception on 0121 445 1704 to discuss this further.

Please allow 72 hours for prescriptions to be processed and remember to take weekends and bank holidays into account. If you have a query about your prescription then please contact us here.

For on off requests for medication previously prescribed please use the  admin request on  online consult 

Local pharmacies can also be able to help you with information about your medication, self care and over the counter medications.

Prescription charges

There is a cost for your prescription.  Some prescriptions are free and the pharmacy can help you with this.
Prescription prepayment certificates (PPCs) offer real savings for people who need lots of .
 Find our more about prescription fees and exemptions

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

 Find our more about prescription fees and exemptions

Prescription Requests when Travelling or Moving Abroad

Under current legislation, the NHS’s duty of care ends when a person has been absent, or intends to be away from the United Kingdom for a period of more than three months. A supply of medications for up to three months can be made to allow the patient to find a prescriber at their destination. Two three month prescriptions would not be acceptable under current legislation. Patients who return to the UK for the purpose of obtaining medication, or who use a local proxy to request prescriptions on their behalf should be refused supply. Patients should be directed to local services in their country of residence with the offer of supplying appropriate medical notes and a list of current medicines to their qualified medical practitioner.

When a GP provides a prescription, they are responsible for any adverse events that occur as a result of taking the medicine, regardless of where the patient happens to be. So a doctor would be ill-advised to prescribe for a patient who they know will out of the country. GPs are also required to deregister a patient who they know or suspect to be residing outside the UK for three months or more.

Date published: 8 October 2014
Date last updated: 23 February 2024