DUE TO THE PRESENT COVID-19 CRISIS PLEASE WHERE POSSIBLE
- Please use our patient access service or the NHS APP to reorder your medication or call the surgery on 0121 445 1704 option 4 to leave a message on the prescription line
- Please ensure you leave details of the pharmacy you wish to collect your medication from and your prescription will be sent directly to them
- Patient who attend the surgery for this will not be allowed into the building and will have to leave a written request in the box within the foyer. DO NOT UNLESS YOU HAVE NO OTHER CHOICE USE THIS OPTION
If you have a condition which requires regular treatment you will be able to request repeat prescriptions.
Please order a repeat prescription several days before you think you will run out. You can order by the following methods:-
- drop your request in the box in the entrance hall
- post your request to us
- via option 4 on the main surgery telephone line, 0121 445 1704 (24-hour answering machine)
All patients having repeat prescriptions will be asked to see a doctor from time to time to monitor their treatment.
If you require your printed prescription posted to you then please supply a stamped addressed envelope.
When ordering please remember to:
- Please provide the exact drug names wherever possible.
- Please allow 48 hours for the practice to process your prescription requests
- Please allow extra time at weekends and bank holidays.
- If you wish your prescription to be collected by a pharmacy you must let us know which one each time you make an order. We currently have arrangements with Barnt Green Pharmacy and Lloyds Pharmacy in Alvechurch. You must discuss this with the pharmacy as this is not a service provided by us but is an arrangement between yourself and the pharmacy.
- Prescriptions can now be sent to a pharmacy of your choice via the Electronic Prescribing Service (EPS). Please visit the pharmacy that you would like to collect your prescription from and ask to register with them to use the EPS service.
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
For further information about prescription fees and exemptions please click here