Call: 0121 445 1704
8:00am – 6:30pm, Monday to Friday


Ordering Prescriptions

Where possible we would ask you to sign up to either the NHS APP or Patient Access to order your repeat prescriptions. You can also if needed call the practice on 0121 445 1704 and leave a message on the prescriptions line or drop your request in to the post box.

All prescriptions are forwarded electronically to your nominated pharmacy via the Electronic Prescribing Service (EPS) rather than you needing to collect a paper prescription from the surgery.

All patients having repeat prescriptions will be asked to see a doctor from time to time to monitor their treatment.

When ordering please remember to:

  • Please provide the exact drug names wherever possible.
  • Please allow 72 hours for the practice to process your prescription requests
  • Please allow extra time at weekends and bank holidays.
  • All Prescriptions are now be sent to a pharmacy of your choice via the Electronic Prescribing Service (EPS). Please visit the pharmacy that you would like to collect your prescription from and ask to register with them to use the EPS service.

Prescription charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

 Find our more about prescription fees and exemptions

Prescription Requests when Travelling or Moving Abroad

Under current legislation, the NHS’s duty of care ends when a person has been absent, or intends to be away from the United Kingdom for a period of more than three months. A supply of medications for up to three months can be made to allow the patient to find a prescriber at their destination. Two three month prescriptions would not be acceptable under current legislation. Patients who return to the UK for the purpose of obtaining medication, or who use a local proxy to request prescriptions on their behalf should be refused supply. Patients should be directed to local services in their country of residence with the offer of supplying appropriate medical notes and a list of current medicines to their qualified medical practitioner.

When a GP provides a prescription, they are responsible for any adverse events that occur as a result of taking the medicine, regardless of where the patient happens to be. So a doctor would be ill-advised to prescribe for a patient who they know will out of the country. GPs are also required to deregister a patient who they know or suspect to be residing outside the UK for three months or more.