Barnt Green Surgery

0121 445 1704

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to medical records by a patient, patient’s representative or outside body will be dealt ... [continue] Access to medical records

Carers

Are you caring for someone at home? You could be looking after a friend or relative of any age who through illness, disabilty or fraility is unable to manage without ... [continue] Carers

Complaints and compliments

Our practice promotes a culture of honesty and openness with patients and/or their representatives concerning incidents that may occur. We encourage patients, carers and our staff to communicate with us ... [continue] Complaints and compliments

Doctors & Nurses Availability

Doctors Dr Peacock: Monday, Wednesday, Thursday and Friday. Dr King: Monday and Tuesday. Dr Clarkson: :  Monday, Tuesday, Thursday and Friday. Dr Robertson: Monday, Tuesday and Wednesday. Dr Baker: Thursday Dr. Southall: ... [continue] Doctors & Nurses Availability

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Click here to see if you are in the practice’s catchment ... [continue] How to register

Library

Our Library has a range of useful leaflets and links to websites providing you with information about a number of healthcare topics. Simply click on the green title to download the ... [continue] Library

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Patients have the right To receive NHS services free of charge, apart from certain limited exceptions sanctioned by Parliament. To access NHS services and not be refused access on unreasonable ... [continue] Patient rights and responsibilities

Practice boundary

Click here to see our practice boundary practice leaflet

Recommended Childhood Immunisations

2 months Diptheria/Whooping cough/Tetanus/Polio/Haemophilus influenza Pneumococcal Meningitis B Rotavirus 3 months Diptheria/Whooping cough/Tetanus/Polio/Haemophilus influenza Rotavirus 4 months Diptheria/Whooping cough/Tetanus/Polio/Haemophilus influenza Pneumococcal Meningitis B 12 – 13 months Haemophilus influenza/Meningitis C ... [continue] Recommended Childhood Immunisations

SMS Messaging

Barnt Green Surgery uses two  companies called MJOG and accuRx  a SMS text messaging service to remind you of your appointments at the practice, details about your online access, and/or ... [continue] SMS Messaging

Telephone Advice

The doctors and nurses are happy to talk to you on the telephone. However, if they are seeing patients when you ring they will either return your call or you ... [continue] Telephone Advice

Travel Information

The practice nursing staff can provide advice and vaccinations for all foreign travel. Please book an appointment with one of the nurses to discuss your requirements and bring along the ... [continue] Travel Information

Updating your details

If you change your name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice boundary you may need ... [continue] Updating your details

Using the Out of Hours Service

Please remember this service is for use in urgent situations only If you need medical advice when the surgery is closed call 111. They will give you advice and direct ... [continue] Using the Out of Hours Service

Using this website

The medical information on this website, and on any sites linked to this website, gives general advice only and SHOULD NOT be used as a substitute for the personal advice ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Why Clinician’s may run late

 Why do Doctors sometimes run late for your appointment? It can be quite frustrating when the doctor runs late and at Barnt Green Surgery, we do understand that. When you’re ... [continue] Why Clinician’s may run late

Your Data Matters

Your Data Matters to the NHS The NHS wants to make sure you and your family have the best care now and in the future. Your health and adult social ... [continue] Your Data Matters

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