A salaried GP is s fully qualified doctor who works on a part-time basis but is not a partner of the practice.
Practice nurses are qualified to offer a wide range of advice especially in the area of preventative medicine, such as family planning, smoking cessation and well woman or well man consultations. They take part in the management of chronic conditions such as diabetes, asthma and hypertension. They also carry out procedures such as immunisations, dressings, removal of sutures, ear syringing and cervical smears.
The Phlebotomist is specially trained to take blood samples.
The healthcare assistant (HCA) has a national vocational qualification (NVQ) enabling her to deal with minor clinical procedures such as taking blood pressure, blood samples, ECG’s, giving some immunisations and performing healthchecks.
The Practice manager looks after the day to day management of the practice. She will be pleased to discuss any non-medical problem that you may have and also receive any suggestions you may have for improving the services offered.
The administrative staff assist the practice manager and are responsible for the maintenance of medical records, audits and the implementation of government initiatives.
The medical secretary deals with all the letters of referral and all the word processing requirements of the practice.
The receptionists arrange appointments and deal with any enquiries in the first instance.
Patients may be referred to a counsellor by their doctor. The counsellor is then able to offer help and support for people with emotional, psychological and stress related problems.
The district nurse team are available to see you in your home if you are unable to get out and they help with the following:-
- Dressings and removal of sutures
- Continence advice and assessment for pads
- Advice on the provision of nursing aids and adaptations
- Advice and care of the acutely and chronically sick and terminally ill
Health visitors are available to help with the health matters relating particularly the under fives, e.g. feeding difficulties, hearing problems and development issues.
Midwives work with the doctors to provide care fro mothers, during pregnancy and after delivery and care for the baby for the first fortnight of life.
These nurses visit and care for cancer patients in their homes. They provide advice and support.
COMMUNITY PSYCHAITRIC NURSES
These nurses help with elderly confused patients and others with mental health problems in their own homes.
Social workers can help with all kinds of social problems, e.g. home help, day care, car badges, victim support etc.
These nurses work in schools with children to ensure health problems are identified and explained to parents and teachers. They also work closely with teachers in providing health promotion.
These include Physiotherapists, Occupational therapists and Chiropodits. These specialist services are available via referral from the doctor or other health professional.
PRIMARY CARE TRUST
The practice is part of the Worcestershire Primary Care Trust. They contract medical services from us and ensure that the services we provide are in line with government initiatives.
PATIENT ADVICE AND LIAISON SERVICE (PALS)
For independent advice about any healthcare issues they can be contacted on 0800 066 5512.
Your local pharmacist will be able to give you advice as well as some over the counter treatment when a doctor’s appointment is not required.